On Brandbassador you have the chance to work with thousands of your most loyal Ambassadors. Generating sales, content, engagement and much, much more. Your Ambassadors are part of your brand community.

Keeping in contact with your Ambassador is important to keep them engaged and to build that strong rapport with your community. You can message a single Ambassador or send a message to a group.

When you send a group message to your Ambassadors, this will then appear in the Message centre. This is found by clicking "Group Messages" at the top of your message centre. 

Your group messages will be shown in a list, if you click on the message in the table it will open a page showing your message. 


You can then send a message to that audience of Ambassadors easily by clicking on the group message from the list. 

When the Ambassador receives a group message this will be shown in the message centre of the app, the same as a single message sent. 

If the Ambassador then responds to your group message, you will receive the message in your Inbox.

There are two areas where you can send group messages to your Ambassadors. You can send a group message in the Ambassador dashboard. This is done by:

  1. Click into the Ambassador dashboard.
  2. Filter the audience of who you would like to send the message to.
  3. Click into list view.
  4. Select all Ambassadors.
  5. Select "Send message".
  6. A message will appear from the left, write your message and click "Send".
  7. Done 🎉

Here is a video recording of the steps to send a group message in the Ambassadors dashboard:

The second area you can send a group message is in a mission. Either in Mission requests, Awaiting submission or Mission submissions. This is sent by:

  1. Click into a mission.
  2. Either click into  Mission requests, awaiting submission or mission submissions.
  3. Click into list view.
  4. Select the Ambassadors you would like to send a message to.
  5. Click "Send message".
  6. A message will appear from the left, write your message and click "Send".
  7. Done 🎉

Here is a video recording of the steps to send a group message in a mission:

That they receive it as an individual message, and if they reply comes as individual
Where you can send group messages

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