You can add your ambassadors to a segment anywhere you see the '+' icon on the platform as well as on the users tab. The main places you can find the '+' icons are:

1. The 'New Applications' on the main dashboard. At this point, you will look at the ambassadors Instagram accounts at least to decide if you would like to approve them or not, making it a great time to segment your ambassadors.

To do so, click the '+' icon in the top right of the tile, select the segment you want to add the ambassador to and click 'Add'. You will get a confirmation notification in the top right of the screen.

💡 You can also add Ambassadors into a segment automatically from where you recruit them from. For example, all Ambassadors who clicked through the link on your website. Please click HERE for more information on the segment URL links.

2. Mission requests and pending submission. Mission requests are typically found in freebie missions. You will of course check out the Instagram feed of the ambassadors in order to decide which ambassadors you would like to give a free product to, making it the perfect time to segment your ambassadors.

To do so, click the '+' icon in the top right of the tile, select the segment you want to add the ambassador to and click 'Add'. You will get a confirmation notification in the top right of the screen.

3. Mission submissions.  At this point, you get to see how your ambassadors have performed in the mission. Let's say the mission asked them to take a photo showing off your product and post in on their Instagram feed, you can evaluate the content and segment them based on how good it is. For example, you could create a segment called "Professional content".

To do so, click the '+' icon in the bottom right of the tile, select the segment you want to add the ambassador to and click 'Add'. You will get a confirmation notification in the top right of the screen.

Ambassadors dashboard


Let's say you approve an ambassadors, but forgot to put them into a segment. Not to worry, you can segment your ambassadors is on the users tab as well. To do this, go to the users tab and click the 'list view' icon. Search the name of the ambassador you want to find. Click the check box on the left of their name and click the 'Add to segment' button at the top. Lastly, select your chosen segment and click the 'Add' button. You will get a confirmation notification in the top right of the screen. That's it! :)

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